Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to Neural BugOut ("we," "our," or "us"). We are committed to protecting your privacy while providing you with an immersive AI conversation experience. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Data We Collect

2.1 Device Fingerprinting

We do not require traditional account registration (email/password). Instead, we use a privacy-preserving "Device Fingerprint" (Neuro ID) to authenticate your session. This is a unique identifier generated from your device's technical characteristics (non-personal data) to recognize you when you return.

2.2 Voice Data

To facilitate conversations, we process your voice input. This audio data is streamed in real-time to our secure cloud providers solely for the purpose of transcribing your speech into text. We do not permanently store your raw audio recordings.

3. Use of Information

We use the collected data to:

Provide and maintain the AI conversational service.
Maintain your balance of time credits associated with your device ID.
Improve the responsiveness and quality of the AI persona.

4. Third-Party Services

We utilize trusted third-party providers for core functionality:

Cloud Infrastructure: For speech recognition and text-to-speech services.
AI Processing: For generating conversational AI responses.
Paddle: For processing payments. We do not store your credit card information; all transactions are handled securely by Paddle.

5. Data Security

All communication between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Your voice streams are processed ephemerally and are not used for training public datasets.

6. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@neuralbugout.com.